Examples of how AI is being used - or might be used - within unions
The UK Public and Commercial Services Union (PCS) worked with partners to develop an AI-powered conversation simulator that allows reps to practice recruitment conversations with realistic virtual colleagues.
Aug 13, 2025
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4 min read
Members of this teacher's union found it hard to navigate and find the union's advice for their particular workplace and situation. An AI-driven chatbot, installed on a popular page of the website, helped members quickly get the answers to their questions
Aug 6, 2025
5 min read
ABVV-Metaal believes in the power of human connection. But traditional resources sometimes leave Union delegates – elected representatives still working their regular jobs – struggling to locate specific information quickly whilst trying to support members effectively. So they turned to AI for help.
Jul 30, 2025
ACV-CSC is leading the way in AI adoption, and one of the few unions to create their own AI policy. Here's the story of how they developed their policy.
Apr 29, 2025
6 min read
Find out how Jo, who works at Prospect trade union, is streamlining the development of training materials and workshop content by using AI tools to generate engaging resources, tailor content to various learning styles, and ensure inclusivity
Feb 18, 2025
Find out how a union officer at the Royal College of Nursing used AI in a responsible way to save her time so she can focus on better supporting members
This Belgian trade union is experimenting with AI to categorise huge numbers of emails from members more effectively
Feb 14, 2025
At the Unions21 Conference we offered five examples of how union staff might use generative AI, all focused on the UK Employment Rights Bill
Oct 18, 2024
